WWW access to Informix Bugs database 
Author Message
 WWW access to Informix Bugs database

Quote:

>For the first time in a couple of years I've got something I want to
>look up in the Informix Bugs database, and I was hoping to be able to do
>it via the Informix Web page. But when I click on the "TechInfo Center"
>and enter my InformixLink login ID and password, it doesn't accept it.
>Is the TechInfo Center something you need to pay extra to access, over
>and above InformixLink? Or am I just doing something wrong?
>I'm hoping I don't still have to go hunting around for a 2400 baud modem
>to look something up on InformixLink, the way I used to, but I haven't
>been keeping up with developments, so maybe that's wishful thinking.
>Thanks for any pointers,
>--
>Harry Bochner


You can not use your InformixLink id and password for access to the
Web Page of Informix. You have to contact Informix customer service
and request access to the Web page and they will give you a new id and
password. This is free as long as you are paying maintenance on a
current product.
--

Melvin Mariney, Informix DBA



Fri, 20 Mar 1998 03:00:00 GMT
 WWW access to Informix Bugs database

For the first time in a couple of years I've got something I want to
look up in the Informix Bugs database, and I was hoping to be able to do
it via the Informix Web page. But when I click on the "TechInfo Center"
and enter my InformixLink login ID and password, it doesn't accept it.
Is the TechInfo Center something you need to pay extra to access, over
and above InformixLink? Or am I just doing something wrong?

I'm hoping I don't still have to go hunting around for a 2400 baud modem
to look something up on InformixLink, the way I used to, but I haven't
been keeping up with developments, so maybe that's wishful thinking.

Thanks for any pointers,

--
Harry Bochner



Sat, 21 Mar 1998 03:00:00 GMT
 WWW access to Informix Bugs database
Yeah! Come on Informix, when can we get in?
--
----------------------------------------------------------------------------

                        Experience comes from bad judgement.
----------------------------------------------------------------------------


Mon, 23 Mar 1998 03:00:00 GMT
 WWW access to Informix Bugs database


Quote:



> >> For the first time in a couple of years I've got something I want to
> >> look up in the Informix Bugs database, and I was hoping to be able to do
> >> it via the Informix Web page. But when I click on the "TechInfo Center"
> >> and enter my InformixLink login ID and password, it doesn't accept it.
> >> Is the TechInfo Center something you need to pay extra to access, over
> >> and above InformixLink? Or am I just doing something wrong?

> >I received a login and password and joyfully sprang to the Web, only to be
> >frustrated.

> >Then I read the small print on something they sent in that package:
> >TechInfo/TechTips is "available with full-view InformixLink", which is
> >definitely not free:

> If this is the case, why don't we start our own Bugs database? Who knows the
> bugs better than us? I have an Informix database running on the same machine
> as our Web server and I'd be willing to donate the resources...

Okay, here's a *really* weird thing.

I got a call from Informix about a message I left at their Web site *weeks*
ago, saying that the account doesn't become active until midnight the next
night.  Obviously I tried long after that period.

BUT I JUST LOGGED IN TO THE TECHINFO CENTER!

THEREFORE, A RETRACTION IS IN ORDER: I guess it really is free.

So just call their number and ask.

Of course, the Knowledge Base link on the TechInfo page is under construction
and not selectable <sigh, grimace>.



Tue, 24 Mar 1998 03:00:00 GMT
 WWW access to Informix Bugs database

|> You can not use your InformixLink id and password for access to the
|> Web Page of Informix. You have to contact Informix customer service
|> and request access to the Web page and they will give you a new id and
|> password. This is free as long as you are paying maintenance on a
|> current product.


Informix got in touch with me in response to my query, and they were quite
helpful in getting me set up with Web access. Thanks for to all people at
Informix who helped.


The Web site doesn't have all the functionality of classic dial-in InformixLink;
in particular it isn't easy to search the database, even if you have the Bug
number. So I still haven't gotten the information I wanted. I'll see what I
can find with modem access; if no luck, I'll be back to ask the user community
about work-arounds.

In the meantime, thanks for all the responses!

--
Harry Bochner



Tue, 24 Mar 1998 03:00:00 GMT
 WWW access to Informix Bugs database

Quote:




>  >> For the first time in a couple of years I've got something I want to
>  >> look up in the Informix Bugs database, and I was hoping to be able to do
>  >> it via the Informix Web page. But when I click on the "TechInfo Center"
>  >> and enter my InformixLink login ID and password, it doesn't accept it.
>  >> Is the TechInfo Center something you need to pay extra to access, over
>  >> and above InformixLink? Or am I just doing something wrong?

>  >> I'm hoping I don't still have to go hunting around for a 2400 baud modem
>  >> to look something up on InformixLink, the way I used to, but I haven't
>  >> been keeping up with developments, so maybe that's wishful thinking.

>  >I've taken your journey.  I thought I'd just call up and get a password, since
>  >I buy tech support from them, and I explicitly stated I wanted access to the
>  >TechInfo Center.

>  >I received a login and password and joyfully sprang to the Web, only to be
>  >frustrated.

>  >Then I read the small print on something they sent in that package:
>  >TechInfo/TechTips is "available with full-view InformixLink", which is
>  >definitely not free:
>  >      full view w/10 hrs      $400
>  >      full view w/50 hrs      $1200
>  >      add'l hrs:
>  >              10              $300
>  >              50              $1100
>  >              100             $2000.

Pay for the 10 hrs. The concept of hours of access to a web server is a
contradiction in terms. There is no way to measure this. You'l probably
retain your access forever (or until Informix comes up with some other
great idea of charging you a lot for knowing about all the defects they
put into their products). Be careful though. If they ask us we have all
kinds of ways to charge for web access which they could use, but should
we tell them...?

Quote:

>  >They couldn't tell me this over the phone, I guess...

>  If this is the case, why don't we start our own Bugs database? Who knows the
>  bugs better than us? I have an Informix database running on the same machine
>  as our Web server and I'd be willing to donate the resources...

While this is great of you, the number of defects and number of products together
would make it hard to maintain.

I do have access to the defect database via the web pages, and have found it
less than usefull. That is also true with the porting database.

The defect database is *one* big page with all bugs for each product (over 260.000
bytes for 4GL 6.xx family). It's a single line description of each bug with no
way of accessing any further information that I know of.

There is a monthly defects page for each product with some more descriptions.

The only way you can search any of this is to download the pages to your own
machine and use any local tool you might have to do text searchs on the file.

The port list is split in 4: Ports Orderable, Ports in Progress, Ports Pending,
and Ports Dropped. Within each of these there is one page per 14 day range saying
what porting activity happened in that time frame. Each page is sorted by machine
maker. To find usefull information you have to look through a lot of pages.

All this is hardly usefull to me!

It seems Informix hasen't understod that one can make interfaces between
web-browsers and a database so all the information would be searchable via
a standard QBE-screen. (They even posted a strange article on their web
server saying how difficult (or impossible) this is.) Maybe they should ask
their partner, Netscape, how to set up proper web-pages interfaced to a
high quality searchable defects and porting database.
What they have done seratinly can't make it easy for Informix nor Netscape
to market database access via the web!

May be a better defect database would be a good idea as a demonstration to
Informix of what can be done?


NM-data, Dalsbergstien 7, N-0170 Oslo, Norway
My opinions are those of my company



Thu, 26 Mar 1998 03:00:00 GMT
 WWW access to Informix Bugs database

Quote:

>If this is the case, why don't we start our own Bugs database? Who knows the
>bugs better than us? I have an Informix database running on the same machine
>as our Web server and I'd be willing to donate the resources...

I could probably put up the Australian server. We're going to put up a Web
server soon and I have Informix licence for the machine.

Peter Wiley



Fri, 03 Apr 1998 03:00:00 GMT
 WWW access to Informix Bugs database

Quote:
>Then I read the small print on something they sent in that package:
>TechInfo/TechTips is "available with full-view InformixLink", which is
>definitely not free:
>    full view w/10 hrs      $400
>    full view w/50 hrs      $1200
>    add'l hrs:
>            10              $300
>            50              $1100
>            100             $2000.

>They couldn't tell me this over the phone, I guess...

When I called and asked for access, they faxed me an
application, which I filled out and returned.  They faxed me a
userid and password for the service, no fee included.  I made
sure to emphasize that had maintenance, and there was no
problem.

--
//
// stephen f. cawley
//



Sat, 04 Apr 1998 03:00:00 GMT
 
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