damaged files 
Author Message
 damaged files
we are using FM 4 and FM Pro server 3. A part of our FM-database is a file
called "customers". This file has been  damaged
again and again. We replace the damaged file with a new "customer"-file
 everytime, but it won't help. First we thought it had to do with our
 back-up-system. However, even if we don't make a back-up at all, the
 file will be damaged after using it without problems for a few days.
what can we do?

tia
stan



Tue, 11 Nov 2003 20:49:32 GMT
 damaged files

We must perform a recover of damage file, with recover command in File menu.

Diego.


Quote:
> we are using FM 4 and FM Pro server 3. A part of our FM-database is a file
> called "customers". This file has been  damaged
> again and again. We replace the damaged file with a new "customer"-file
>  everytime, but it won't help. First we thought it had to do with our
>  back-up-system. However, even if we don't make a back-up at all, the
>  file will be damaged after using it without problems for a few days.
> what can we do?

> tia
> stan



Tue, 11 Nov 2003 21:29:40 GMT
 damaged files
You have not described how you "replace" the damaged file, and that may well
be the source of the problem. If you are using Recover on a file, and then
putting it back into service, you are asking for trouble. Even if a file
does not need to be recovered, but keeps crashing (you haven't described the
symptoms of "damaged"), and you re-start and put it back into service, over
time yu are inviting the problem youare now experiencing. It certainly
sounds as though there is some inherent corruption in the file.

The very best, and, at this point possibly the only, solution is to manually
re-build the file. Normally, our advice here is to use Recover, but not use
the recovered file, but only its records, which you import into the pristine
backup copy you maintain. By now, however, it is unlikely there is a
pristine, or even a not too bad, backup, and it seems dangerous to continue
to use the file, whose corruption will eventually leak to the other files in
the solution.

So my suggestion is that you print out the scripts, print out the field
definitions, copy out the relationships and value lists,  swallow hard and
rebuild the file by hand, remembering to re-direct all references to it from
the other files.

Sorry.
--

John Weinshel
Datagrace
Associate Member, Filemaker Solutions Alliance
Vashon Island, WA
(206) 463-1634



Quote:
> we are using FM 4 and FM Pro server 3. A part of our FM-database is a file
> called "customers". This file has been  damaged
> again and again. We replace the damaged file with a new "customer"-file
>  everytime, but it won't help. First we thought it had to do with our
>  back-up-system. However, even if we don't make a back-up at all, the
>  file will be damaged after using it without problems for a few days.
> what can we do?

> tia
> stan



Tue, 11 Nov 2003 23:20:46 GMT
 damaged files
The Recover command  is primarily intended to facilitate recovery of data
from a corrupted file, not magically fix the corruption and restore the
database to a pristine state.  Any problem areas are removed not fixed.
Once the data is salvaged (only records that haven't yet been backed up),
it should be exported, cleaned, and reimported to a recent backup.

--
Bridget Eley


Quote:

> We must perform a recover of damage file, with recover command in File menu.

> Diego.


> > we are using FM 4 and FM Pro server 3. A part of our FM-database is a file
> > called "customers". This file has been  damaged
> > again and again. We replace the damaged file with a new "customer"-file
> >  everytime, but it won't help. First we thought it had to do with our
> >  back-up-system. However, even if we don't make a back-up at all, the
> >  file will be damaged after using it without problems for a few days.
> > what can we do?

> > tia
> > stan



Wed, 12 Nov 2003 02:04:57 GMT
 damaged files
Hi Stan

How do you back up your files?  Are you closing the files before backing up?

--
Bridget Eley


Quote:

> You have not described how you "replace" the damaged file, and that may well
> be the source of the problem. If you are using Recover on a file, and then
> putting it back into service, you are asking for trouble. Even if a file
> does not need to be recovered, but keeps crashing (you haven't described the
> symptoms of "damaged"), and you re-start and put it back into service, over
> time yu are inviting the problem youare now experiencing. It certainly
> sounds as though there is some inherent corruption in the file.

> The very best, and, at this point possibly the only, solution is to manually
> re-build the file. Normally, our advice here is to use Recover, but not use
> the recovered file, but only its records, which you import into the pristine
> backup copy you maintain. By now, however, it is unlikely there is a
> pristine, or even a not too bad, backup, and it seems dangerous to continue
> to use the file, whose corruption will eventually leak to the other files in
> the solution.

> So my suggestion is that you print out the scripts, print out the field
> definitions, copy out the relationships and value lists,  swallow hard and
> rebuild the file by hand, remembering to re-direct all references to it from
> the other files.

> Sorry.
> --

> John Weinshel
> Datagrace
> Associate Member, Filemaker Solutions Alliance
> Vashon Island, WA
> (206) 463-1634



> > we are using FM 4 and FM Pro server 3. A part of our FM-database is a file
> > called "customers". This file has been  damaged
> > again and again. We replace the damaged file with a new "customer"-file
> >  everytime, but it won't help. First we thought it had to do with our
> >  back-up-system. However, even if we don't make a back-up at all, the
> >  file will be damaged after using it without problems for a few days.
> > what can we do?

> > tia
> > stan



Wed, 12 Nov 2003 02:10:43 GMT
 damaged files
You can also sent the file to Filemaker, and they may be able to help. For a
fee.

Chris



Wed, 12 Nov 2003 05:14:09 GMT
 
 [ 6 post ] 

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